Terms & Conditions

Introduction

Welcome to 360ayurved. These Terms and Conditions govern your access to and use of our website, products, and services. By accessing our website, placing an order, or using any of our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using our website or purchasing our products.

Eligibility

By placing an order through our website, you confirm that:

• You are at least 18 years of age; or
• You are using the website under the supervision or consent of a parent, guardian, or legally authorized representative.

You are responsible for ensuring that all information provided during the ordering process is accurate and complete.

Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredient information, pricing, and other content displayed on our website are accurate and up to date. However, product packaging, appearance, and specifications may vary from time to time without affecting the product's intended use. Minor variations shall not be considered defects.

Pricing and Taxes

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated. Applicable GST, including CGST, SGST, or IGST, shall be charged in accordance with prevailing tax laws.

Any applicable shipping charges, if charged separately, will be displayed during checkout before payment confirmation. We reserve the right to revise pricing, offers, discounts, or product availability at any time without prior notice.

Payment Security

We utilize secure payment processing systems and industry-standard encryption technologies to protect payment transactions. Payment card details are processed through authorized payment gateway providers and are not stored on our servers.

Orders and Acceptance

Submission of an order does not automatically constitute acceptance of that order. We reserve the right to:

• Accept or reject any order.
• Cancel orders due to product unavailability.
• Refuse transactions suspected of fraud or misuse.
• Verify customer information before processing an order.

In the event an order cannot be fulfilled, any amount received will be refunded through the original payment method wherever possible.

Shipping and Delivery

We aim to process and dispatch orders within a reasonable timeframe, generally within 48 business hours of successful order confirmation. Delivery timelines are estimates and may vary depending on courier operations, weather conditions, regional restrictions, public holidays, or other circumstances beyond our control. While we work with reliable logistics partners, we cannot guarantee exact delivery dates.

Cancellation Policy

Customers may request cancellation of an order before it has been processed or dispatched. Once an order has been shipped, cancellation requests may not be accepted and the applicable Return and Refund Policy shall govern the transaction.

Return and Refund Policy

Returns and refunds shall be governed by our Refund, Return & Cancellation Policy available on the website. Generally, returns are accepted only for products that are damaged, defective, expired, or incorrectly delivered, subject to the conditions specified in the applicable policy.

Personal Information and Privacy

We are committed to protecting your personal information and handling it responsibly. Any personal information collected through the website shall be processed in accordance with our Privacy Policy and applicable laws. By using our website, you consent to such collection, processing, and use of information as described in our Privacy Policy.

Cookies

Our website may use cookies and similar technologies to enhance functionality, improve user experience, analyze website performance, and remember user preferences. You may choose to disable cookies through your browser settings; however, certain website features may not function properly as a result.

Third-Party Links

The website may contain links to external websites operated by third parties. We do not control and are not responsible for the content, privacy practices, products, services, or policies of such third-party websites. Users access such websites at their own discretion and risk.

Force Majeure

We shall not be liable for any delay, interruption, or failure to perform our obligations due to events beyond our reasonable control, including but not limited to:

• Natural disasters, floods, fires, or earthquakes
• Government actions or regulatory changes
• Strikes or labor disputes
• Pandemic or public health emergencies
• Transportation disruptions, supplier or logistics failures
• Internet, communication, or technology outages

Intellectual Property

All content available on this website, including text, graphics, logos, images, product descriptions, designs, trademarks, and other materials, is the property of 360ayurved or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, 360ayurved shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the website, products, or services. Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order giving rise to the claim.

Modifications

We reserve the right to modify, update, suspend, or discontinue any aspect of the website, products, services, pricing, or these Terms and Conditions at any time without prior notice. Continued use of the website following any updates constitutes acceptance of the revised Terms and Conditions.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any dispute arising out of or relating to the use of this website, products, or services shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, Delhi.